dMS Fundamentals
Build confidence in navigation, records, responsibilities and the daily use of the implemented platform.
- Navigation and records
- Available tools and responsibilities
- Daily workflow confidence
Training and support that helps users perform the work correctly.
Align dMS training with the modules, roles and operational workflows implemented for the client, from user fundamentals to administration and rollout support.
Customer enablement
Train people on the workflows they are actually responsible for.
dMS training can be shaped around the deployed modules, the user's role and the records the organisation expects them to control.
User Training
Train users on the maintenance, safety, quality or operational work assigned to their roles.
- Work-order handling
- Close-out and evidence
- Reporting basics
Onsite Training
Use site-specific examples and role-based walkthroughs to support practical adoption.
- Role-based walkthroughs
- Site-specific examples
- Practical adoption support
dMS Quality
Support quality users working with documents, non-conformance and corrective actions.
- Quality records
- Corrective actions
- Continuous improvement
Administrator Training
Prepare responsible administrators to manage users, configuration and data discipline.
- User administration
- Module configuration
- Data discipline and controls
Implementation Support
Help the client structure assets, align workflows and prepare users for controlled adoption.
- Asset and site setup
- Workflow alignment
- Rollout planning
Role-based learning
Planners, artisans, supervisors and administrators do not need the same training session.
Training is more effective when it reflects the decisions and records each person owns.
- Maintenance planners and supervisors.
- Artisans and field users.
- Stores and material-control personnel.
- SHE, quality and laboratory users.
- Training, medical-station and compliance administrators.
- System and client administrators.
RoleRelevant workflowRequired evidence
PlannerPlans and work controlSchedule and status
ArtisanAssigned workCompletion feedback
SupervisorReview and approvalOperational control
AdministratorConfiguration and accessData discipline
Implementation support
Good training begins before the first course.
Users learn faster when the equipment structure, workflows, responsibilities and examples have already been defined properly.
Implementation support can cover asset and site setup, workflow alignment, rollout planning and the preparation of role-specific training material.
01ConfigureAlign the system to the implemented scope.
02PrepareUse realistic records and role-based examples.
03TrainTeach the workflows each group owns.
04ReinforceReview adoption and address recurring uncertainty.
Training & Support
Helps client users learn and adopt the dMS platform implemented for their organisation.
View training optionsTraining & Competency
Manages the client's own employee courses, profiles, histories, outstanding training and examinations.
Explore the product modulePractical implementation
Prepare users for the dMS workflows they own.
Discuss the modules, roles, training format and implementation support required for a controlled rollout.